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About the Client List Section

In this section, you'll find detailed information about player lists, email lists, balances, bonuses, and restrictions.

Date filtering is located in the top right of the dashboard

By clicking on the default date shown, a date modal will pop-up, in which the user can select the date the report needs to be filtered by

In the bottom of the calendars, the user can also select a time frame

Once the filtering set up is complete, click 'Apply'

Date Filtering Example

Pivot Modes are located in all report dashboards.

In the right of the screen locate the option named 'Columns', and click on it:
Date Filtering ExampleDate Filtering ExamplePivot Mode Enable:

When enabled, the Pivot Mode will automatically group accordingly to the selection you clicked on.

For example, if activating Pivot Mode and clicking 'Users' in the Graded Wagers report, the report will automatically group by 'Users'.

Date Filtering Example Pivot Mode Disable:

When the Pivot Mode is disabled, the report will run with the defaulted checked columns

The wagering reports section offers a wide range of filtering options, allowing users to customize the reports to meet their specific needs

The user can sort by: grade date, wager date, product, all wagers, graded wagers, online customers, etc. and as you choose from the different options, the widgets will dynamically update to reflect the changes.

Generating a report for a specific product is simple: click the filtering option in the 'product' column and choose or remove the check from the relevant product (including in-play, prematch, casino and/or horses)
Date Filtering Example
Steps for product filtering:

  • Select Wagers Report.
  • Click Filters.
  • Scroll down to Product Ids.
  • Select the product.
  • Click Search.
Date Filtering Example

Tab where the user can search a customer by a combination of multiple alternatives, such:

Customer ID, Customer Name, Agent, Date of Birth, Affiliate ID, Nationality, etc
Date Filtering Example
User can either use the default search bars or filter by column:

Date Filtering ExampleDate Filtering Example

Tab where the user can locate emails of accounts whom have accepted to receive promotional emails when the account was created

Date Filtering Example

1. Select 'Bonuses' from the menu on the left side.

Date Filtering Example
2. Choose the 'Create' tab from the menu in the upper right

Date Filtering Example
3. Input the required data accordingly.

  • *Name:
    It denotes the internal name you'll assign to the bonus.
  • *Agent:
    Is the Agent responsible for the group of customers who will receive the Bonus.
  • *Type:
    Type of bonus, in this case 'cash bonus'.
  • *Trigger:
    • -The available options to automatically trigger the Bonus include: Sign Up, Initial Deposit, and Re Up.
    • -If the Bonus needs to be assigned manually, select the 'Discretionary' option.
    • -Sign up has the capability to use as well a discretionary amount along the rollover rather than a percentage.
  • Start Date / End Date: Range of time the user wants the bonus to be applied.
  • Once an automatic trigger is chosen, the 'Auto assign to' option will appear with the following choices:
    Online customers only, Retail customers only, All, None.
  • *Maximum award: Maximum amount a customer can receive.
  • Description: Blank space for the user to add notes.
  • Start Date: Calendar and time selector for the user to choose from which date and time the Bonus should start.
  • Expiration Date: Calendar and time selector for the user to choose from which date and time the Bonus should finish.
  • *Rollover: Requirement to wager a certain amount of money before the client can withdraw any winnings from a bonus or promotion. This count towards all graded wagers with the exception of cancellations, and the base amount from which the rollover starts includes only the bonus amount given.
  • Rollover partner product: Users can either pick certain products or include all products to meet the rollover requirement.
  • Bonus assignment limit: The number of times the customer is eligible to receive the bonus.

Date Filtering ExampleDate Filtering ExampleDate Filtering Example
1. Select 'Bonuses' from the menu on the left side

Date Filtering Example
2. Choose the 'Create' tab from the menu in the upper right

Date Filtering Example
3. Input the required data accordingly.

  • *Name:
    It denotes the internal name you'll assign to the bonus.
  • *Agent:
    Is the Agent responsible for the group of customers who will receive the Bonus.
  • *Type:
    Type of bonus, in this case 'Free bets'.
  • *Trigger:
    • -The available options to automatically trigger the Bonus include: Sign Up, Initial Deposit, and Re Up.
    • -If the Bonus needs to be assigned manually, select the 'Discretionary' option.
    • -Sign up has the capability to use as well a discretionary amount along the rollover rather than a percentage.
  • Once an automatic trigger is chosen, the 'Auto assign to' option will appear with the following choices: Online customers only, Retail customers only, All, None.
  • Once an automatic trigger is chosen, the following criteria is to be filled out:
    • -Rollover: Rollover times required.
    • -Minimum Deposit amount: Minimum deposit amount from which the bonus will start triggering.
    • -Percentage: Percentage amount from the deposit that the user wants to convert into the Free bet.
    • -Partner product: Being a Free Bet, only one product can be selected.
    • -Free Bet ID: Enter the ID of the Free Bet Profile previously created in Manager Tools.
  • Start Date / End Date: Range of time the user wants the bonus to be applied.
  • *Maximum award: Maximum amount a customer can receive.
  • Start Date: Calendar and time selector for the user to choose from which date and time the Bonus should start.
  • Expiration Date: Calendar and time selector for the user to choose from which date and time the Bonus should finish.
  • *Rollover: Requirement to wager a certain amount of money before the client can withdraw any winnings from a bonus or promotion. This count towards all graded wagers with the exception of cancellations, and the base amount from which the rollover starts includes only the bonus amount given.
  • Rollover partner product: Users can either pick certain products or include all products to meet the rollover requirement.
  • Bonus assignment limit: The number of times the customer is eligible to receive the bonus.

Date Filtering ExampleDate Filtering Example
When a Bonus is to be manually assigned, either Cash Bonus or Free Bet Bonus

1. Select 'Assign Bonus' from the menu located at the top.
Date Filtering Example
2. Users can pick either a single assignment or a range of assignments:

2.1 Single Assignment
Date Filtering Example
  • - Accounts can be located by username, email address, or phone number.
  • - Click the 'select bonus' option.
  • - Scroll among the list of bonuses to make your selection.
  • - Once the bonus is selected, apply '+Assign Bonus'.

Date Filtering Example
Date Filtering Example
Date Filtering Example
2.2 Multiple Assignments

  • - Accounts can be located by username, email address, or phone number.
  • - Click the 'Multiple Assignment' option.
  • - Scroll among the list of bonuses to make your selection.
  • - Paste a list of accounts.
  • - Click Assign Bonus.
Date Filtering Example

In sports betting, a rollover refers to the number of times the client must wager the deposit and bonus before a withdraw of winnings is processed. Sportsbooks use rollover requirements to prevent bonus abuse and ensure that players use their bonus funds to place bets on their platform.

The Rollover is an 'x' amount of times the money has to be used, in our product, based on the Bonus.

The 'Base amount' is the one that counts towards the Rollover, that means, the lower amount between the Risk and Win is the amount that will impact the deduction of the Rollover.

In below example, we will setup a U$D 100.- welcome bonus to all customers. The bonus must be wagered 5 times in either our Live or Prematch products before it can be withdrawn (Rollover 5x). The customer must be part of Agent MASTER hierarchy in order to be assigned this bonus. Finally, the bonus will available from 2024-10-28 to 2024-10-30.

Bonus main setup & Award
Date Filtering Example
Rollover & Applicability

Date Filtering ExampleDate Filtering Example
In the example below, we will set up a 50% cash bonus for initial deposits, with a maximum award of $400. Customers must deposit a minimum of $100 to qualify for this bonus. The bonus must be wagered 5 times (Rollover 5x) in either our Line Pros In-Play Sports Betting or Line Pros Pre-Match Sports Betting products before it can be withdrawn. To be assigned this bonus, the customer must be part of the Agent JINDO hierarchy. Finally, the bonus will be available from 2024-10-25 to 2024-10-27.

Bonus main setup & Award
Date Filtering Example
Rollover & Applicability

Date Filtering Example
In the example below, we will set up a 40% cash bonus for additional deposits, with a maximum award of $300. Customers must deposit a minimum of $50 to qualify for this bonus. The bonus must be wagered 4 times (Rollover 4x) in our Line Pros In-Play Sports Betting product before it can be withdrawn. The Maximum Redemptions field indicates that this bonus can be applied only once to the same customer. To be assigned this bonus, the customer must be part of the Agent TEST hierarchy. Finally, the bonus will be available from 2024-10-20 to 2024-10-26.

Bonus main setup & Award
Date Filtering Example
Rollover & Applicability

Date Filtering Example
In the example below, we will set up a fixed cash bonus of $100 for customers. This bonus will be manually assigned and can be redeemed unlimited times (Maximum Redemptions: 0) as determined by the operators. Customers must wager the bonus 5 times (Rollover 5x) before it can be withdrawn. The bonus is available for eligible products in our Line Pros In-Play Sports Betting category. To be assigned this bonus, the customer must be part of the Agent MASTER hierarchy. Finally, the bonus will be available from 2024-10-20 to 2024-10-26.

Bonus main setup & Award
Date Filtering Example
Rollover & Applicability

Date Filtering Example
In below example, when a new customer signs up, they automatically receive a $200 free bet added to their account. This free bet can be used on any eligible wager but can only be awarded once per new customer. The bonus must be wagered 5 times in our Line Pros In-Play Sports Betting product before it can be withdrawn (Rollover 5x). The customer must be part of TEST hierarchy in order to be assigned this bonus. Finally, the bonus will available from 2024-10-20 to 2024-10-27. This bonus is linked to the, previously created in MT, Free Bet ID 223.

Bonus main setup & Award
Date Filtering Example
Rollover & Applicability

Date Filtering Example
In below example, upon making their first deposit of $200, the customer receives a $100 free bet (50% of the initial deposit). This free bet is awarded automatically as long as the deposit meets the minimum criteria of $100. The bonus must be wagered 4 times in our Line Pros In-Play Sports Betting product before it can be withdrawn (Rollover 4x). The customer must be part of TEST hierarchy in order to be assigned this bonus. Finally, the bonus will available from 2024-10-20 to 2024-10-27. This bonus is linked to the, previously created in MT, Free Bet ID 223.

Bonus main setup & Award
Date Filtering Example
Rollover & Applicability

Date Filtering Example
In below example, when a $400.- deposit is made, the customer receives a $160.- free bet (40% of the Re-Up) as long as the deposit meets the minimum criteria of $25. This bonus can be awarded up to 2 times per customer. The bonus must be wagered5 times in our Line Pros In-Play Sports Betting product before it can be withdrawn (Rollover 5x). The customer must be part of TEST hierarchy in order to be assigned this bonus. Finally, the bonus will available from 2024-10-20 to 2024-10-27. This bonus is linked to the Free Bet ID 223, previously created in MT.

Bonus main setup & Award
Date Filtering Example
Rollover & Applicability

Date Filtering Example